MASTERCLASS - Terms & Conditions
All prices on our website are inclusive of 20% VAT.
We teach members of the public from the age of 14 years and above. Those that are
below the age of 16 must be accompanied by a paying adult.
Food and lodgings are not included in the course fee, however cafes and fast food
outlets are very close by. We also have a list on request of recommended places to stay
within a stones throw from the workshop.
A date valid gift voucher can be used towards this Masterclass.
Once the Masterclass has come to an end and work has left the premises, Neon
Workshops is not responsible for the breakage of your Masterclass-made work, due to
the experimental nature of the workshop and participants limited experience in neon
making Neon Workshops and invited tutors offer no lifespan guarantee.
28 days notice is required for any amendment or cancellation to booking.
If 28 days or more notice is provided of cancellation by the participant, Neon Workshops
will be in a position to offer a full refund of the workshop fee. If within the 28 days notice
period, Neon Workshops are not obligated to offer a refund, however we will re-advertise
your space and offer to those on the waiting list if a waiting list is generated. If your place
is taken prior to the workshop date, Neon Workshops will be in a position to offer a
refund based on the stand-in participants paid amount.
In extraordinary circumstances, such as unforeseen staff illness or an undersubscribed
workshop, Neon Workshops reserve the right to cancel this Masterclass at any time. We
will always do our best to reschedule the workshop, but if rescheduling is not possible
then a refund of the workshop price only will be offered. We are not in a position to offer
participants compensation for travel and accommodation.
Unless described as ‘ready to plug in’, to reduce risk of breakage in transit and assist
with easier installation, all neons are supplied detached from their power supply. Simple
wiring instructions are provided, as well as a wiring and installation demonstration as
part of the workshop.
Participants will be working in a potentially hazardous environment, which they must be
aware of and accept on entering Neon Workshops, by reading and signing our list of
identified WORKSHOP HAZARDS AND SAFETY MEASURES.